Agenda and minutes
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APOLOGIES FOR ABSENCE Additional documents: Minutes: Apologies for absence were received from Councillors Amanda Fox and Kevin Madge. |
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DECLARATIONS OF PERSONAL INTERESTS INCLUDING ANY PARTY WHIPS ISSUED IN RELATION TO ANY AGENDA ITEM. Additional documents: Minutes: There were no declarations of personal interest or of any prohibited party whips. |
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PUBLIC QUESTIONS Additional documents: Minutes: The Chair advised that no public questions had been received. |
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Additional documents: Minutes: The Committee received a progress update on Carmarthenshire County Council’s action plan developed following the Care Inspectorate Wales (CIW) inspection.
Care Inspectorate Wales (CIW) undertook a two-week inspection of older people services in Carmarthenshire in May 2019 under the theme “Prevention and Promoting Independence”. The report published, in August 2019, confirmed a number of strengths and areas of good practice demonstrated by the Authority. The report also highlighted some areas for improvement. As a result, Carmarthenshire County Council’s Integrated Services developed an action plan, which commenced in July 2019 to address areas where it could make improvements. The Committee approved the plan at its meeting on the 21st November, 2019.
The Executive Board Member for Health and Social Care advised the Committee that despite the pandemic actions continued to be implemented and that good progress had been made against the plan. The use of Eclipse (a new software application) had seen improvement in case monitoring. The introduction of Eclipse in March 2021 (a new software application) would also help improve case monitoring.
It was stated that Care Inspectorate Wales would be undertaking an assurance check early in 2021 to formally review progress against the plan.
The following questions / observations were raised:
· Concern was raised that due to the use of IT system for recording cases, the Authority may not be hearing the full client story. The Head of Integrated Services advised that what really mattered was that staff were having ‘what matters’ conversations and that some staff could extract the story better than others. Supervisors were working with staff ensuring that information was captured and articulated correctly in the systems.
The Head of Integrated Services advised that many of the vacancies had been filled and that a number of applications were being received when posts were advertised. · It was noted that 80% of staff had said that the workload was manageable. The Committee was advised that caseloads were challenging. At the start of the pandemic a lot of work had been put on hold but since the end of Summer there had been an influx of referrals which had increased caseloads. Cases were being prioritised to avoid overloading staff. All assessments were signed off by Senior Managers who would ensure that the correct level of support was being provided and where necessary work re-distributed. · In response to a query it was clarified that Eclipse was the replacement system for the Care First management system. The implementation date of 1st March 2021 was considered to be realistic with adult case records implemented first followed by children case records a few months later. · It was stated that it was often difficult to secure care packages in the more rural areas and that the report had highlighted the need for an equity of services across the entire County. The Head of Integrated Services advised that the situation had been different over the last nine months as many clients had reduced their packages of care ... view the full minutes text for item 4. |
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Additional documents:
Minutes: RESOLVED that the list of forthcoming items to be considered at the next scheduled meeting on the 27th January, 2021 be noted. |
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TO SIGN AS A CORRECT RECORD THE MINUTES OF THE MEETING HELD ON THE 19TH NOVEMBER, 2020 PDF 325 KB Additional documents: Minutes: UNANAMOUSLY RESOLVED that the minutes of the meeting of the Committee held on the 19th November, 2020 be signed as a correct record. |
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