Agenda item



[NOTE:  Councillor S. Hancock, having earlier declared an interest in this item remained in the meeting during its consideration and voting thereof.]


The Panel considered a report which set out the findings of the HMICFRS Police Effectiveness, Efficiency and Legitimacy (PEEL) assessment of Dyfed-Powys Police.  The assessment rated the force as ‘adequate’ in 6 categories and as ‘requiring improvement’ in 2 categories and noted areas of good practice where improvements had already been made, together with areas which required further improvements.


Consideration was given to the Commissioner’s response to the PEEL assessment which detailed the work that had been done to address the areas of concern and setting out the further steps planned.


Reference was made to the recent announcement that UK government funding amounting to £1m would be provided to Dyfed Powys Police to reduce anti-social behaviour.  The Commissioner provided an assurance that the funding would be utilised appropriately, on an evidence-based approach and in accordance with the grant funding terms and conditions for the benefit of communities across the force area.


In response to a query in respect of domestic abuse incidents, the Commissioner clarified that robust policies and procedures were in place, however continuous training and development was required to ensure consistency in the implementation and delivery of the procedures.


An assurance was provided that continuous improvement would be driven by the established governance structures within the force and the continued monitoring of areas of best practice. 




The Commissioner, in response to a query, expressed that he fully accepted the independent assessment report whilst also acknowledging the subjective nature of graded judgements.  In particular, the Commissioner was disappointed that performance within the ‘developing a positive workforce’ category required improvement as the force had been accredited the gold standard Investors in People award in recent years and were striving towards Platinum accreditation. The Panel was advised that a Retention Officer had been appointed in an endeavour to reduce staff turnover rates and an array of measures were being explored to enhance the health and wellbeing of employees.


The assessment deemed that the ‘protecting vulnerable people’ category required improvement and it was noted that this would be a focus area for the force in going forward.  Furthermore, the Commissioner felt that additional investment was required in the telephony system within the ‘responding to the public’ category.  In this regard, Panel Members conveyed feedback from the public regarding the substantial length of the automated 101 telephony system.  The Commissioner clarified that the triage system was required to assess the urgency of calls and therefore resources would be deployed at the earliest opportunity for those in urgent need of assistance. 


A concern was raised in respect of the significant backlog in processing DBS checks.  The Commissioner, in acknowledging the concerns, highlighted that the situation was improving and stated his intention to raise the matter at the next meeting of the Policing Board.  It was noted that a written response would be provided to the Panel in due course.


A discussion ensued on the budget provision for the force whereby the Commissioner considered that the funding provision was fair within the current climate.  The need to balance investment with resources was emphasised the by the Commissioner in order to deliver effective and efficient public services.


Panel Members emphasised the important role of Police School Liaison Officers and expressed concerns that the provision had been removed.  The Commissioner clarified that schools had been advised that the service provision would be retained until the end of the academic year and the withdrawal of funding thereafter had been determined by the Welsh Government. Accordingly, discussions were ongoing with Welsh Government with a view to redefining the parameters of the programme to better align with the requirements of schools and further educational establishments.


RESOLVED that the report be noted.

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